Feedback & Reviews

We continue to have Riverside take care of our boy! They are GREAT!! We moved our dogs care to Riverside a little over a year ago. We have gone from a situation where I had to drag my dog in for checkups and boarding at the old place to one where he he gets very excited when we get close to the facility. The care he gets from his vet and the vet techs and when he is boarded is the best in th… + read more

We continue to have Riverside take care of our boy! They are GREAT!! We moved our dogs care to Riverside a little over a year ago. We have gone from a situation where I had to drag my dog in for checkups and boarding at the old place to one where he he gets very excited when we get close to the facility. The care he gets from his vet and the vet techs and when he is boarded is the best in the area!! Wish we would have found them sooner!! - read less

I really have liked the interaction I've had with the doctors/vets but I think the staff could use some additional training. I had to purchase canned I/D for upset GI and they almost gave me L/D for liver disease. I also had inquired about a no bite flea preventative but ended up doing my own research and calling the drug mfg with my questions because I was not satisfied with the way they had a… + read more

I really have liked the interaction I've had with the doctors/vets but I think the staff could use some additional training. I had to purchase canned I/D for upset GI and they almost gave me L/D for liver disease. I also had inquired about a no bite flea preventative but ended up doing my own research and calling the drug mfg with my questions because I was not satisfied with the way they had answered my questions about the flea/tick prevention my dog was on. Last- I was almost given another clients medication and unless I had checked, I would have gone home with it. The staff has always been helpful and cheery but I do believe could use some general training. As far as facilities go, I like how they check you out in the room to minimize stress to animals in the waiting room. I do think there is a "smell" which is hard to avoid in a vet office. - read less

We had no trouble scheduling our initial appointment, and the hours are very convenient! Selena, our Chiweenie, walks happily into the vet these days! Dr. Graham was wonderful at our first appointment, she answered all of my questions and reviewed Selena's history. After our appointment, we had trouble with Selena refusing to accept a new pet sitter coming into the house. I emailed Dr. Graham, she… + read more

We had no trouble scheduling our initial appointment, and the hours are very convenient! Selena, our Chiweenie, walks happily into the vet these days! Dr. Graham was wonderful at our first appointment, she answered all of my questions and reviewed Selena's history. After our appointment, we had trouble with Selena refusing to accept a new pet sitter coming into the house. I emailed Dr. Graham, she got back to me in a couple of days with some great tips, and now Selena is a perfect angel for her sitter. Highly recommend!! - read less

I was recommended by a friend. I work & live downtown so making the trip to Dublin I was unsure about but I’m very glad I went with the recommendation! My cat had a urinary blockage...After a not so great experience at a vet ER I was feeling very lost, stressed and scared. I was given great customer service over the phone followed by great care by the techs and Dr. Graham. Since my first visit I’v… + read more

I was recommended by a friend. I work & live downtown so making the trip to Dublin I was unsure about but I’m very glad I went with the recommendation! My cat had a urinary blockage...After a not so great experience at a vet ER I was feeling very lost, stressed and scared. I was given great customer service over the phone followed by great care by the techs and Dr. Graham. Since my first visit I’ve had to follow up a few times while my cat heals and each time we’ve been given awesome care! My work schedule isn’t very flexible but with the drop off option, the phone call updates and the later pick up, it’s been very helpful when trying to get the care your animal needs while also being loyal to your job. Thank you for never making me feel like you care more about money than my animals needs, for always being super friendly and helpful and for having Presley’s best interest in mind each time! - read less